At Stapleboxs, we want you to be fully satisfied with your purchase. If for any reason you are not, we’re here to help.
Returns
- You may return most new, unused items within 7 days of delivery for a full refund or exchange.
- Returned items must be in their original condition and packaging.
- To initiate a return, please contact us at [email protected] with your order number and reason for return.
Non-Returnable Items
- Items marked as “Final Sale”
- Used or damaged items not due to our error
- Gift cards
Refunds
- Once your return is received and inspected, we will notify you of the status of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges
- If you received a defective or incorrect item, we will replace it at no additional cost.
- Exchanges are subject to product availability.
Shipping Your Return
- Customers are responsible for return shipping costs unless the item was incorrect or defective.
- We recommend using a trackable shipping service.
Contact Us
If you have any questions about your return or refund, contact us at:
Email: [email protected]
Phone: +1 (201) 632-2111
Address: 13352 Minnieville Rd, Woodbridge, Virginia 22192, United States